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The Eracent Advantage

At Eracent, solid technology gives us the ability to answer the question “Why choose Eracent products”? Extensive functionality, flexibility and attention to your business needs set Eracent apart from other vendors. Here are some of the most important reasons business leaders choose Eracent solutions.

Ease of installation and implementation

Eracent products do not require extensive training or staffing in order to install and extract value from the software. Time and resources are instead focused on aligning the product's capabilities with the customer's specific needs, processes and environment. The simplicity of the initial implementation allows both the customer and Eracent to achieve functionality well beyond that available from competing products.

  • Due to the strength of the architecture for EnterpriseAM, the product can scan 150,000 assets daily. While other tools return a jumble of hard-to-translate software identifiers, EnterpriseAM applies a knowledge engine to define the discovered software into meaningful groups, based on an industry leading software dictionary that spans multiple platforms.
  • EnterpriseEM provides mapping tools to translate procurement data into one consistent catalog of purchases that is then matched to actual inventory.
  • EnterpriseLM customers frequently integrate many systems in their environments because of the ease and flexibility of the mapping tool that requires no programming. Customization including programming is not required. .

Organizations implementing any of the Eracent's products routinely realize value quickly from the products, often within only 90 days. The depth of product functionality provides additional value through iterations of process improvement, change in the organization and evolving corporate needs. There is no Eracent “shelf-ware.”

Decision support

Data has little value if it cannot be grouped, compared and analyzed. The design of the Eracent products supports the informational needs of the enterprise through easy to use and intuitive web-based design of the products themselves and a heavy emphasis on reporting capabilities.

  • EnterpriseAM's Software Usage feature goes beyond simply recording the software “open” and “close” times to apply measurement to determine usage. Instead of being limited to simply counting the licenses installed, customers analyze and gain control over their software portfolios so that managers can re-allocate or avoid buying additional copies of unused software.
  • EnterpriseEM turns preparation for internal or external software audits into a manageable task. Reports from the product are used in negotiating sessions with compliance agencies or publishers, placing the organization in a more favorable bargaining position.
  • EnterpriseLM pushes IT asset management out of the IT department to a prominent position in strategic decision making. With EnterpriseLM, planning for major IT programs such as OS refreshes, changes in hardware technology, developing IT budgets and chargeback schemes, integrating a merged company's infrastructure, and planning for outsourcing all begin with reports from EnterpriseLM. EnterpriseLM provides the vehicle for monitoring success and costs, completing the cycle for true strategic planning.

Executive management must make decisions quickly based on the analysis of information available. Faced with a continuing kaleidoscope of issues, the speed with which information can be provided is a critical component of success. Another key component to success is the ability to answer unplanned-for questions. Through Eracent's emphasis on “information” and not just data, we offer our customers the essential reporting as well as crisp ad hoc capabilities.

Team player

Organizations have invested in a variety of systems to accomplish specific goals. The best use of the organization's time and effort is to work with products that can integrate and follow the common sense approach to “collect it once, use it forever.” Eracent customers have found Eracent to be a partner who enables them to improve what they have accomplished by maximizing the value of their existing software investments. Eracent leads with best practices, and yet designs the products so that the organization to determines when to mature a particular process and replace a legacy tool.

  • EnterpriseAM can optionally include SMS data into analysis of the inventory and the environment. With this approach, customers can maximize their existing SMS implementation while obtaining data about the entire breadth of the networked environment and more data points about those elements. Software management takes on new facets ratcheting up the contribution to security efforts, control and, most importantly, the bottom line.
  • EnterpriseEM wows everyone with unique functionality that inserts itself into existing systems and actually helps manage compliance. Data scrubbing no longer absorb s the talents of the SAM staff. With EnterpriseEM, SAM staff not only can provide the status of licenses and exposure to unanticipated expenses, but can do it repeatedly and with less effort than ever before.
  • EnterpriseLM accomplishes that elusive goal of establishing an asset repository that addresses a wide spectrum of goals. Whether an organization's focus is on service management, cost cutting, IMAC, transaction remediation or some other goal, EnterpriseLM has the richness of functionality and data field flexibility to address those needs.
IT governance focus

Eracent is keenly aware of the need to balance the business use of data and the support for the operations of the organization. Any product that only focuses in one of these areas will ultimately disappoint some users. The balance requires depth of experience and a company who listens to their customers. Eracent does both.

  • EnterpriseAM is a key component of SOX compliance and remediation efforts because accountability starts with mapping out what systems and applications are connected to the financial transactions. With reports from EnterpriseAM, customers can answer an auditor's questions and illustrate the on-going impact of security measures. Software detection becomes application reporting with EnterpriseAM.
  • EnterpriseEM is the tool that puts software management into the business portfolio. Without the ability to match procurement data to licenses, software asset managers do not have time to accurately determine compliance. EnterpriseEM multiples the contribution of the same number of resources ten-fold. Best practices including standards review, usage review, and license options review all become possible once EnterpriseEM creates the base on which to build these business practices.
  • EnterpriseLM functionality is the foundation for asset ownership, which is the concept of ultimate responsibility for the asset's role and value to the organization. Not every asset type is managed the same way, with different levels of detail and process eccentricities completely absorbed. EnterpriseLM provides structure, but does not dictate or limit customers to a particular way of doing things.

Whether the organization has chosen to pursue a services management model, a decentralized financial model with centralized standards, a procurement and best-deal approach or all of these scenarios combined, the tools for IT asset management have to flex and provide the workflow support and the information to make decisions. Only Eracent can provide the enterprise with the tools and functionality to meet all of its goals.

Surpassing boundaries with Eracent's edge

Not all tools are equal in their capability to find, report and manage assets. Some stumble over particular operating systems. Others have trouble with particular types of assets. Some have functionality that is best for the desktop world, others for servers. Eracent developers crack open barriers, extracting information in order to meet the demand for a single view of the technology.

  • EnterpriseAM's Network Probe finds elusive technology that competitors can't find and feeds back as much information as that device offers. Looking for points of failure, performing security sweeps are all aided by the thoroughness of the probe technology.
  • EnterpriseEM contends with suites of products, versions and the lack of standards that hamper software identification. License-type specific logic, with upgrade and downgrade path logic allow customers to finally capture the nuances.
  • EnterpriseLM removes paper barriers that have trapped IT asset managers. Important contract information is easily accessed and a workflow with notifications protects the negotiating opportunities for the organization.

Eracent makes a significant commitment to hiring exceptional development talent that pushes the technology to not stop where other tools fail. Since all technology is developed in-house, there are no roadblocks created by differing platforms, languages or design vision. Whether the organization needs a specific problem solved or needs to upscale their entire IT asset management effort, Eracent is the partner to choose.

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