Software Usage Solution
Historically, organizations have implemented ITAM solutions that provide inventory discovery information for hardware and software. This dimension of information answers the question: “What do I have?” While this information is critical to insure an organization is in compliance with their ITIL standards concerning software and hardware purchases, it is not the whole story.
Today, inventory and purchase information is not enough. Tighter IT budgets have forced organizations to look for that missing dimension of information to achieve greater financial controls. Financial controls are a significant component of the COBIT standard for Sarbanes-Oxley compliance, as well as compliance with software publisher licenses and U.S. agency compliance with the Clinger-Cohen Act. In addition to compliance efforts, the analysis of hardware and software utilization within an organization provides the information needed to make better purchasing decisions and save budgetary dollars.
Eracent's Software Usage Option provides the detailed usage information necessary to make the best ITIL purchasing and retirement decisions for your organization.
Key Features
- Scalability
- Configurability
- Detailed Usage Information
Major Benefits
In the past, hardware and software inventory and purchase information was the top concern for most organizations. Today, inventory and purchase information is not enough. By understanding your organizations detailed usage of hardware and software, you can answer questions such as:
- “Do I need what I have? Can I retire any applications?”
- “Should I buy this set of licenses? Am I over-licensed?”
- “Do I need to buy another laptop?”
- “Should I pay this maintenance bill? Do I really need to pay for the true up?”
- “Are there any illegal applications being used from USB, Flash or CD Rom drives?”
To answer these types of questions, Eracent's Software Usage option provides the mechanism to collect and analyze real-time usage information of your hardware and software for specific machines or groups of machines, regardless of their physical location.
What of backend applications and servers? Usage solutions that only read windowed application usage information can provide an incomplete picture of usage. Many licensed products provide background processes and plug-ins which require their license for legitimate use. The Software Usage option will measure the usage information of background processes (even provide the proper application associated with the process) to ensure that accurate license usage is counted taking into account BOTH the windowed applications and their associated non-windowed services.
Functionality
- How Does It Work?
- Administration
- Application Usage by User Reports
- Application usage by Machine Reports
- Application Usage by Application Reports
- Concurrent Usage Reports
- Ad-Hoc Queries
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