Careers

Sales Engineer

Position Summary

Eracent Technical sales engineers provide pre and post sales support. In the pre-sales environment they work with the sales director to explain to prospects how the Eracent suite of software products will function within their computing environment. In a post-sales environment they assist with deployment and installation at the customer site. By combining technical knowledge with commercial training sales engineers provide vital, detailed information about what the Eracent product line and how it will benefit the client's business. The ability to understand the technology and clearly communicate it benefits to the prospect and customer is vital. Successful candidates will have a strong technical background and excellent communications skills. Eracent Sales engineers work closely with other members of the sales team and are typically associated with a specific regional sales office. They report into the Senior VP, Worldwide Sales

• Performing technical presentations to groups and demonstrating how Eracent products will meet customer or prospect needs
• Solving customer problems by working closely with other members of the sales team
• Listening to customers to understand and anticipate their needs
• Persuading customers that the Eracent products will best satisfy their needs in terms of technical functionality
• Participating in the design of customer required features
• Traveling to customer sites
• Participating in trade shows, conferencing and marketing events
• Building and maintaining a close relationship with customers