Careers

Distributed Software System Support Engineer

We are currently seeking a Technical/Client Support Analyst to provide telephone and on-site support to Fortune 500 clients using our distributed Windows database and reporting application. This position requires some travel; otherwise candidate will work from home office. The position will focus on specific client locations, adding new responsibilities over time. This is an excellent opportunity for a motivated individual who can work independently. We will provide necessary computers, broadband hookup, and home office expenses. Training will commence within a week of hiring. Excellent starting rate, health care benefits, vacation.

• Provide technical/business support to business clients
• Install and train clients on proprietary software
• Manage clients' day to day questions, provide training, upgrades
• Keep up to date with new products and functionality

• Bachelor's Degree in Computer Science or Engineering
• MS Windows Server 2000, 2003
• MS SMS 2003 installation and management
• DBMS: SQL scripting and queries, MS SQL Server, MS Access, Oracle RDBMS
• UNIX, Linux, UNIX scripting
• Strong knowledge of SQL
• Knowledge of networking hardware
• Good organization and problem solving skills
• Strong interpersonal and customer service skills
• Ability to deal effectively with challenging clients
• Strong verbal and written communication skills are essential
• Ability to handle multiple projects with varying priorities in a fast paced environment
• Ability to work independently and in a group environment