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Acceptance of ITIL Version 3 Grows Rapidly 11/19/2007 itSMF, an independent international forum for IT Service Management professionals, held their annual conference in the UK. With a good size of audience, it was easy to see that ITIL v3 was going to be the dominant topic of conversation at the conference. » More...

Virtualization and Software Licensing 10/29/2007 Virtualization is a common strategy for extending the use of the current investment in hardware. Applications that used to have an entire physical server can now share with other applications while the single server environment advantages are still preserved. The business management issues associated with this change are surfacing, most importantly, the possible negative impact to software compliance. » More...

ISO Contributes to Software Asset Management 10/16/2007 IT organizations are implementing service management models, specifically ITIL. If the project has been underway for some time, then there are already advantages to life cycle management for assets, including software. Software has unique challenges for service management because efforts to achieve a particular service level cannot forget to maintain license compliance at the same time. Standards on how to build for software compliance in a servcie maangement environment will help provide a common structure and ISO/IEC 19770-1 is the first standard that ISO has developed specifically for software asset management. » More...

Mining CMDB Data with Lifecycle Management 10/10/2007 Mining value from the management of IT assets is at the heart of all Configuration Management Database (CMDB) projects and yet, organizations are struggling to uncover this data. » More...

The secret to enterprise software reconciliation 8/13/2007 Many organziations scramble to maintain compliance with just their top vendors and even with those, the compliance rate drops as soon as the auditors walk out the door. The solution to proactive software management begins with understanding the software - what you have and how it relates to the license - through automation. » More...

Preventing theft and loss of IT assets 8/13/2007 Theft and loss of IT equipment is much more than a cost of replacement burden to the organization. Unencrypted data on lost laptops adds privacy issues and identity theft concerns, adding legal and public relations concerns. » More...